Shipping Policy

At RC High Performance Hobbies, we do our utmost to ensure your order is delivered promptly and securely. Please note that any freight charges incurred due to refused shipments or uncollected deliveries are the responsibility of the customer. While we aim for timely delivery, RC High Performance Hobbies cannot be held liable for any delays or lost shipments.

Receiving Your Order
It is essential that a responsible individual is available at the delivery address to sign for your package. If no one is present to accept the delivery, any additional charges for redelivery will be passed on to you.

Extra Fees for High-Value Items
For certain high-value items purchased online, an extra fee for delivery insurance may apply upon request.

Processing and Delivery Times
Orders—whether regular or expedited—are dispatched within 1 to 4 business days (Monday through Friday) and typically arrive within Australia within 1 to 14 days and internationally within 1 to 4 weeks. If you require delivery by a specific date, please contact us with your details, and we will do our best to accommodate your request.

Our Shipping Partners
We work exclusively with trusted carriers, including Australia Post, to handle our deliveries.

Order Tracking
When available, a tracking number will be provided to update you on your order’s progress.

Shipping Costs
Shipping fees are calculated based on the weight (or volumetric weight) of your items and your delivery location. The final shipping cost is displayed during checkout, so you can decide whether to proceed with your order.

Handling Back Orders
If an item is temporarily out of stock, we will ship the available products first. The remaining items will be sent as soon as they become available, without incurring any additional shipping fees unless you are informed otherwise before the initial shipment.

Policy Updates
RC High Performance Hobbies reserves the right to modify this shipping policy at any time. Your continued use of our website indicates acceptance of any changes.

We appreciate your business and look forward to serving you with high-performance products and exceptional service.