Terms And Conditions

RC HIGH PERFORMANCE HOBBIES WARRANTY INFORMATION

Limited 7 Day Warranty
All warranty claims must be handled through Rc High Performance Hobbies and not your hobby dealer. The product will need to be sent back to us at the buyers expense. We will cover the return cost if the product is covered by warranty.

Warranty Claims
If you believe you have a warranty claim, simply email us at sales@rchighperformancehobbies.com.au include all information associated with the claim. Also a copy of your purchase receipt.

Parts Problem
If you have a specific part problem Rc High Performance Hobbies will determine if the issue in question is covered under warranty and will contact you within 3 business days after form submission. If determined that the part or parts are covered under warranty, Rc High Performance Hobbies will send you the part(s) at no charge. We may ask for photos or that some parts to be returned prior to sending out replacement parts.

Vehicle Problem
If you have a vehicle problem, email for a return authority number, you may send the entire vehicle back to Rc High Performance Hobbies and the Rc High Performance Hobbies technicians will repair your vehicle at no charge for labor but may require payment for parts needed if they are not covered under warranty. We will require payment for shipping the item back to you.

Due to the Nature use of the product being a recreational item there is Limited Warranty On it. Please contact office for more information.
Drive train and suspension parts
Gears including spur, clutch-bell and others
Clutch & Clutch Spring
Pull Start
These warranties do not cover breakage due to abuse, improper break-in, improper setup, or improper operation.

General Warranty Information

Warranties are only valid if the items were purchased from Rc High Performance Hobbies.

These warranties cover defects with the materials, workmanship, or assembly at factory only. All replacement parts and warranty approvals are at the sole discretion of Rc High Performance Hobbies.

These warranties do not cover breakage due to abuse, improper break-in, improper setup, or improper operation.

Rc High Performance Hobbies does not accept any returns if fuel has been put into the vehicle or if the vehicle has been used in any way. New item returns are subject to a 15% restocking fee and all returned items must first receive a return authority number from Rc High Performance Hobbies prior to shipment.

Website Photos

We do our best to keep up with the product images but products may change without notice. This is due to factory upgrades or qty changes per packet from factory. Please contact us prior to ordering if unsure.

Delivery Policy

All order that are placed will be sent out within 24 hours except weekends and public holidays,  For orders outside Australia freight on the website will not calculate the freight correct. This will need to be calculated at time of booking the freight. Any difference will need to be paid prior to the goods being dispatched.

Orders Outside Australia there may be government chargers. Some countries have import taxes on goods. We hold no responsibility on these chargers and this need to be paid by the buyer.

**BUYERS OUTSIDE AUSTRALIA: unfortunately we can not ship LITHIUM BATTERIES  with products that have LITHIUM BATTERIES included with them. These are mainly brushless items.  The battery or batteries will be removed & the item will be shipped with no battery. We will send the charger just no battery.

Rc High Performance Hobbies Management

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