Terms And Conditions

RC HIGH PERFORMANCE HOBBIES TERMS & CONDITIONS: 

All warranty claims must be handled through RC High Performance Hobbies and not your hobby dealer. The product will need to be sent back to us at the BUYERS EXPENSE.

Due to the Nature use of the product being a recreational item there is Limited 30 Day Warranty On it. Please contact office for more information.
Parts that are not covered in the 30 days Warranty include.
Drive train and suspension parts.
Gears including spur, clutch-bell and others.
Clutch & Clutch Spring.
Pull Starters.
Slipper Clutch.

These warranties also do not cover breakage due to abuse, improper break-in, improper setup, or improper operation.

Examples of misuse:
Product being used in dirt areas where stones have damage parts.
Product being wet and causing damage to parts.
Product being used in grass areas which has caused a problem.
Product used for jumps that could have caused the parts to break.
Product being tampered with or modified in anyway.
Product hitting any object which may cause damage.
Product engine not run in correctly.
Please contact us if you have any concerns on the above examples.

Returns:

Rc High Performance Hobbies does not accept any returns if fuel has been put into the vehicle or if the vehicle has been used in anyway. New item returns are subject to a 15% restocking fee and all returned items must be in original packaging. Please include a copy of your invoice.

Covid-19 Click & Collect:

Pick Ups : Click and collect. Cobbitty NSW 2570. The address & time will be supplied to avoid crossing paths with other customers. Masks must be worn at all times.

Delivery Policy:

Most order that are placed will be sent out within 36 hours and a tracking number is supplied. We do not ship weekends and public holidays. All our orders are sent with tracking details, We make sure everything is packed very well but damages or lost orders are not covered, If you need insurance to cover lost or damages while in transit please contact our office so we can quote you prior to placing the order.

Orders Outside Australia there may be government chargers. Some countries have import taxes on goods. We hold no responsibility on these chargers and this need to be paid by the buyer.

RC High Performance Hobbies Management

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