Refund and Returns Policy

Returns Policy:
Rc High Performance Hobbies offers a 14-day return window from the date of purchase. Please note that returns are not accepted if fuel has been added to the vehicle or if the vehicle has been used in any way. For new items, a 15% restocking fee applies, and all returned products must be in their original packaging. Buyers are responsible for return shipping costs, and any freight charges we incurred to deliver the product will be deducted from your refund. Refunds are issued as store credit—which does not expire—and will be sent exclusively to the email address used for the order. Please include a copy of your invoice with your return.

Warranty Returns/Repairs:
All warranty-related returns and repairs should be sent to:
PO BOX 368, CAMDEN NSW 2570.
Similar to a traditional retail purchase, it is the customer’s responsibility to return the product. Due to the recreational nature of our products, each item will be assessed upon return to determine if it qualifies as a warranty issue. If confirmed, we will repair or replace the product and cover the return freight costs. If the damage is determined to be due to misuse, we will provide a repair quote via email prior to proceeding. Please remember to include a copy of your invoice with any warranty return. For more details on what is covered under our warranty, please refer to our Terms & Conditions page.